Customer Service Week is here, and at Nyota Njema Real Estate, we couldn’t be more excited! This special week provides us with a wonderful opportunity to reflect on the heart of our business’s exceptional customer service.
As a company, we understand that buying and selling properties is one of the most significant decisions our clients will make, and we take pride in being a trusted partner on that journey.
At Nyota Njema, customer service is not just a buzzword; it’s our commitment. We recognize that our clients aren’t just buying properties; they’re making life-long decisions. Whether it’s finding the perfect home, securing a buyer for a beloved property, or navigating the complexities of the market, we are here to make the process as seamless as possible.
Our Dedicated Team
As we celebrate Customer Service Week, we want to shine a spotlight on the dedicated team of professionals at Nyota Njema Real Estate. Our team of advisors, sales agents, and everyone behind the scenes works tirelessly to ensure that our clients receive the highest level of service.
Our agents are more than just real estate experts; they’re trusted advisors who listen to your needs, answer your questions, and guide you through every step of the process. They make it their mission to provide personalized solutions tailored to your unique circumstances.
We believe in celebrating our successes, and we have countless stories of exceptional service to share. From helping first-time buyers find the best properties to helping them invest even more, Our team has consistently gone above and beyond.
The true measure of our success is the satisfaction of our clients. We are humbled and grateful for the kind words and testimonials we receive. Here are some recent quotes from our valued clients:
“I first came to know about Nyota Njema Real Estate through the Real Estate 1OO Awards 2022. I wanted to know more about the company, so I went directly to the office and wanted to inquire more before dealing with them. Lucky for me, I found out that they were the right guys to do business with. It was then that I realized that they really deserved that award. I decided that they are the right guys who are going to give me my first piece of land. Thanks to Nyota Njema Real Estate Ltd., I am now a land owner.”
“This is the team to invest with! I encourage everyone young and old to invest with Nyota Njema Real Estate. I am very happy with not only the services they offer but the transparency as well which us very important as an investor. I have just picked my second title deed for Nanyuki and I could not be any happier! Hongera to Perminus and the team!”
In recent years, we’ve received several prestigious awards thanks to our clients’ trust and support. In 2023, we were recognized as “Pacesetters in Real Estate” by the Jubilant Stewards of Africa and awarded “Real Estate Company of the Year” by E360 Awards. We were also named among the “Best Affordable Land Selling Companies” in 2023 and ranked in the “Top 100 best-selling land companies” in Kenya by the Real Estate 100 Awards in 2022.
Furthermore, our CEO, Perminus Kariuki, was honored as the “Realtor of the Year” by the Kenya Professional Realtors Association (KPRA) in 2022. These accolades inspire us to maintain our commitment to excellence and continue exceeding client expectations.
Celebrating Customer Service Week
During Customer Service Week, we want to express our gratitude to our clients and our team for making Nyota Njema Real Estate a success. We’re celebrating in various ways:
Exciting offers: To make this week even more special, we’re introducing fantastic offers on land purchases. Buy a piece of land in Nanyuki for Kshs 275,000 and enjoy exclusive cashback rewards.
Holiday Treat: We shall be having a draw and the best investors of the year will be awarded with a holiday treat.
Ongoing Commitment: Customer service isn’t just for one week; it’s a year-round commitment. We pledge to continue providing the same level of excellence in the months and years to come.
Join Us in Celebrating Customer Service Week
We invite you to join us in celebrating Customer Service Week. Whether you’re a current or past client, a partner, or a friend, we appreciate your support. Thank you for allowing us to be a part of your investment journey.
As we look to the future, our promise remains the same: to deliver exceptional customer service that lights up your investment world!
Happy Customer Service Week from all of us at Nyota Njema Real Estate!